Contact us

How can we help?

Whether you are choosing a size, tracking a parcel or sending something back, our customer service team is happy to help.

Contact details

Email: info@eliza-london.com
Phone: +44 7458 107672
Contact form: at the bottom of this page

Our team is available Monday to Friday 9am to 5pm and Saturday and Sunday 11am to 4pm (UK time). We aim to reply within 24 hours on working days. Please quote your order number if your message is about an order.

Questions we often answer

• Where is my parcel?
• Which size should I choose?
• How do I cancel or return an item? (Please contact us before you send anything back.)
• My item arrived damaged or is not what I ordered. (Let us know within 14 days of delivery, with photos.)
• What is this charge on my statement?

Company information

Eliza London is a trading name of Silvercrest Commerce LLC
75 E 3rd St, Sheridan, WY 82801, USA
Company number: 2026-001913050

Write to us

Complete the form below with your name, email address and message, and we will reply within 24 hours on working days.